Customer support

Customer support

You can count on us

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Technical center

Icon Customer Support Project Management Spaleck Surface Technology blue

Project management

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After sales service

Technical center

In our modern technical centre, we work with you to develop the optimum solution for your application. We have various machines, abrasive media and compounds at our disposal to test and compare processes in a practical environment. Our experts develop customised concepts for processing your workpieces – including efficient process water management. We also provide you with detailed training on your future system so that you can work with it safely and confidently. Benefit from our comprehensive expertise for consistently reliable machining results.

Project management

Our project management is designed for efficiency, clarity and adherence to deadlines. With in-depth experience in customised machine construction, we also implement complex customer requirements with precision. We coordinate technical details closely with you, visit you on site and adapt our solutions flexibly to your circumstances. Internal processes are closely coordinated and we always keep an eye on deadlines and milestones. The result is a seamless project – from planning to final commissioning.

After sales service

We remain at your side even after your system has been commissioned. Our services range from professional commissioning, maintenance and UVV inspections to refitting older systems. With a maintenance contract, you benefit from regular checks and fast response times. If a repair is necessary, we provide spare parts quickly and find a sustainable solution. Our goal: maximum availability and longevity of your system – with a service you can rely on.

Do you have any questions?

Your contacts in customer support

Mechanical engineering

Ansprechpartner und Mitarbeiter im Kundensupport für Service Klemens Nienhaus bei Spaleck Oberflächentechnik

Klemens Nienhaus

Head of Customer support
Project management
Mitarbeiter und Ansprechpartner im Service Guido Tepasse bei Spaleck Oberflächentechnik

Guido Tepasse

Project management
Ansprechpartner im Service Ludger Tepasse bei Spaleck Oberflächentechnik

Ludger Tepasse

Project management
Mitarbeiter Nico Richter von Spaleck Oberflächentechnik aus dem Kundensupport

Nico Richter

Project management
Ansprechpartner für Service Matthias Kappenhagen bei Spaleck Oberflächentechnik

Matthias Kappenhagen

Internal service
Ansprechpartner für Service Julian Krusen bei Spaleck Oberflächentechnik

Julian Krusen

Internal service
Ansprechpartner für Service Tim Jokiel von Spaleck Oberflächentechnik

Tim Jokiel

Internal service

Process engineering

Ansprechpartner und Mitarbeiter im Service Albert Tevrugt bei Spaleck Oberflächentechnik

Albert te Vrugt

Process engineering and service coordination
Mitarbeiter Timo Froehlich von Spaleck Oberflächentechnik aus dem Kundensupport

Timo Fröhlich

Application and process engineering
Ansprechpartner und Mitarbeiter für technikum Thomas Tschirpke bei Spaleck Oberflächentechnik

Thomas Tschirpke

Application and process engineering
Mitarbeiter und Ansprechpartner im Technikum Dennis Rexwinkel bei Spaleck Oberflächentechnik

Dennis Rexwinkel

Application and process engineering chemistry
Ansprechpartnerin Simone Bork-Tepasse bei Spaleck Oberflächentechnik im Bereich Technikum

Simone Bork-Tepasse

Laboratory and process water technology